Please bring your valid health card to every visit. It must be presented at check-in to receive insured medical services.

Please advise at the time of booking if you require a form or note to be completed, as this can affect the length of the visit, and will be associated with a fee.

Please allow adequate time before your form is due to have it completed. Not all forms can be easily completed same-day in the course of a visit.

Depending on the nature of the form, your physician may complete it outside of office hours and ask you to return to pick it up.

Due to the large volume of paperwork, this may take up to 30 days, though we will endeavor to complete the form more quickly where possible.

You are asked to follow-up in person for medication renewals. Your physician will prescribe enough medication until your next appointment.

Medications periodically require review and monitoring to ensure they remain safe and appropriate for you. Physicians will not respond to faxed renewal requests from your pharmacy.

Please bring ALL prescriptions with you, not only the one you need renewed, as we will try to refill and align all of your prescriptions as best as possible.

Some medical procedures, and most forms and notes, are not insured by OHIP and therefore are subject to a fee.

The current costs for these uninsured services are posted in the office as well as on the clinic website; fees are determined at the suggestion of the OMA.

Payments can be made with an e-transfer to admin@theborough.to

The Borough maintains a respectful, inclusive environment. Harassment, abuse, or aggressive behavior toward staff or visitors will not be tolerated under any circumstances.

If you need to cancel or reschedule, please provide at least 24 hours’ notice. Missed appointments or late cancellations may result in a fee.